What is the Short Pay Refinance Process?

All applications are meticulously evaluated to ensure that homeowners are qualified for our program. Time is of the essence, so we move as swiftly as possible to process all transactions and provide a quality product for you.  The processing timeline begins once the Signed Consulting Agreement has been received via fax which can be downloaded from the 'Getting Started' page on this website.

Application Flowchart Timeline

Step 1 (First 72 Hours)

• The application package is reviewd for completeness
• Contact is made with the homeowner to acknowledge receipt
• File will not move to Step 2 until we have a complete package

Step 2 Once We Have A Complete Package

• File is submitted to processing for DU (Underwriter)/Pre-Approval
• AVM (Automated Valuation Model) & HUD1 is ordered
• Homeowner will be contacted to let them know it will be a few weeks until the next update (3-4 Weeks)

Step 3 Current Loan Negotiation

• File will be turned over to the negotiation team
• Applicant will be contacted with the approval/offer

Step 4 Refinance of New Loan Amount (Expect 30 Days)

• Updated Docs requested from borrower
• Disclosures sent to borrower
• Finish out the refinance process

Contact us:

To find out if you qualify for a Short Pay Refinance program, please contact us. Complete and submit the 'Apply for Short Pay Refinance' form on this page and one of our specialists will contact you.

If you already have all your documents ready to submit, then go the 'Getting Started' page on this website and follow the steps to submit the required paperwork to Short Pay Access.